Introduction
At MRHBAN ("we," "our," or "us"), operating at mrhban.com, we respect the privacy of our website visitors, clients, and prospective business partners. This Privacy Policy explains what information may be collected when you visit our website, submit an enquiry, or interact with our digital solutions, and how that information is used, stored, and safeguarded.
By accessing or using our website, you acknowledge that you have read and understood the practices described in this Privacy Policy.
Information We Collect
We only collect information that you voluntarily choose to provide to us when communicating about our web development, CRM solutions, social media management, or digital business services.
You may provide information through:
- Website contact forms and project estimate requests
- Direct email correspondence ([email protected])
- WhatsApp messaging and instant chat conversations
- Business consultations, calls, or project questionnaires
- Newsletter or business update subscription forms (where implemented)
This information may include:
- Your full name and professional title
- Business or company name
- Email address
- Phone or WhatsApp contact number
- Project details, business requirements, website URLs, and timeline expectations
- Any additional information you voluntarily share with us
We do not collect sensitive personal financial information (such as credit card numbers or banking passwords) directly on this website.
Automatically Collected Information
When you browse mrhban.com, standard non-identifying technical data may be automatically recorded by our web hosting infrastructure, content delivery networks (CDNs), or security firewalls for operational integrity, load balancing, and cyber security purposes.
This standard technical data may include:
- Internet Protocol (IP) address
- Browser type and version
- Device type, screen resolution, and operating system
- Pages viewed, time spent on pages, and navigation flow
- Referring website or search query
- Date and timestamp of requests
This information is used strictly to ensure stable website performance, monitor server health, and protect against fraudulent or malicious traffic.
How We Use Information
We use the information we collect strictly for legitimate commercial and customer-service purposes, including:
- Responding promptly to your project enquiries and service requests
- Preparing customized project quotations, scope definitions, and proposals
- Delivering requested digital solutions, web development, and CRM implementations
- Communicating project updates, milestone deliverables, and technical support
- Improving our website layout, performance, and user experience
- Preventing spam, abuse, and technical vulnerabilities
- Complying with applicable legal, taxation, and administrative requirements
We do not sell, rent, or trade your personal or business contact details to third-party advertisers or data brokers.
WhatsApp Communication
For your convenience, our website provides instant chat links to connect with MRHBAN via WhatsApp (+91 99868 79158).
Please note that WhatsApp is an independent third-party platform operated by Meta Platforms, Inc. If you initiate communication through WhatsApp:
- Your phone number and messages are processed in accordance with WhatsApp’s own Terms of Service and Privacy Policy.
- MRHBAN does not control or operate WhatsApp's servers, encryption infrastructure, or cross-border data routing.
- We treat any business details you share during our WhatsApp conversation with standard professional confidentiality.
Email Communication
When you send an email to [email protected] or submit a message through our web form, your email address and message contents are received in our secure business inbox. We retain these communications to answer your questions, coordinate ongoing project work, and maintain a historical record of our business engagements.
Cookies & Local Storage
Cookies are small text files stored on your browser to support site functionality and remember user preferences.
Current Website Cookie Use: Our website is built primarily with clean, lightweight static code and only relies on essential or functional browser storage (such as remembering UI preferences or session states where applicable). We do not deploy intrusive tracking cookies, third-party advertising cookies, or behavioral profiling trackers unless explicitly announced.
For complete details on cookie categories and browser management settings, please review our full Cookie Policy.
Third-Party Services
In operating our website and providing digital solutions, we may engage trusted third-party service providers under confidentiality commitments:
- Hosting & Cloud Infrastructure: Web server hosts and secure CDN providers.
- Form Processing / Email Delivery: Secure transactional form endpoints (e.g., Formspree, Basin, or business email hosting).
- Communication Platforms: WhatsApp (Meta) for instant messaging.
- Social Media Links: Instagram, Facebook, LinkedIn, and X for social engagement.
These third parties process information only to the extent necessary to perform their respective technical functions.
Data Security
We implement reasonable administrative and technical security measures—including SSL/TLS encryption (HTTPS), restricted administrative access, and secure authentication protocols—to protect the integrity of submitted information.
However, please recognize that no method of electronic transmission over the Internet or electronic storage can be guaranteed 100% secure. While we strive to protect your personal information, we cannot warrant absolute immunity from cyber threats or unauthorized access beyond reasonable commercial controls.
Data Retention
We retain personal and project information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including satisfying project deliverables, customer support, accounting, and legal requirements. When information is no longer needed, it is deleted or anonymized in a secure manner.
Your Privacy Rights
Depending on your location and applicable privacy legislation (such as GDPR, CCPA, or local data protection acts), you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion ("right to be forgotten") of your personal data
- Object to or request restriction of certain processing activities
- Withdraw consent previously provided for direct communications
To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe in compliance with applicable law.
Children's Privacy
Our website and digital services are designed exclusively for business owners, professionals, and general commercial audiences. We do not knowingly collect or solicit personal information from individuals under the age of 16 (or under 13 where specified by regional laws). If you believe a minor has provided us with personal information, please contact us so we can promptly delete it.
External Links
Our website may contain links to external websites, third-party tools, social networks, or client references. MRHBAN is not responsible for the privacy practices, terms, or content of those external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Policy Updates & Modifications
We may revise this Privacy Policy periodically to reflect changes in our services, technological advancements, or regulatory requirements. Any updates will be posted directly to this page with an updated "Last Updated" date at the top. We encourage you to check this page occasionally to stay informed.
Contact Information
If you have questions, feedback, or privacy-related requests regarding this Privacy Policy, please reach out to our team:
Official Email
[email protected]WhatsApp Chat
+91 99868 79158Website Domain
mrhban.com
Business Address
[YOUR BUSINESS ADDRESS]